Privacy Policy

1. Introduction
Welcome to jacquelinejohnsoncollins.com (the “Site”). This Privacy Policy explains how Jacqueline Johnson-Collins (“I,” “me,” or “my”) collects, uses, and protects the personal information you provide when you visit this Site, sign up for free resources, purchase products, or inquire about coaching services.Your privacy matters to me. I am committed to being transparent about how your information is used and to protecting it with care. Please read this policy carefully. By using this Site, you agree to the practices described here.

2. Who I Am
This website is operated by: 
Jacqueline Johnson-Collins Licensed Mental Health Therapist  |  Licensed Social Worker  |  Transformational Coach  | 
AuthorWebsite: jacquelinejohnsoncollins.com
Email: jacqueline@jacquelinejohnsoncollins.com
Location: Ohio, United States 
For any questions about this Privacy Policy or how your data is handled, you may contact me directly at the email address above.

3. What Information I Collect
I collect two types of information: information you provide directly to me, and information collected automatically when you visit the Site.

Information You Provide Directly:
When you interact with this Site or my services, you may provide:
•  Your name and email address when you sign up for The Reclamation Series free email series
•  Your name and email address when you register for The AUTHOR Experience free 5-day challenge
•  Your name, email address, and message when you submit a contact form inquiry
•  Your name, email address, and payment information when you purchase a course or product through Payhip or Gumroad
•  Your name and email address when you schedule a Reclamation Conversation through Calendly
•  Any personal information you choose to share in coaching sessions, intake forms, or direct communications 

Information Collected Automatically:
When you visit this Site, certain information may be collected automatically through cookies and standard web analytics tools, including:
•  Your IP address and general geographic location
•  The type of browser and device you are using
•  Pages you visit on this Site and how long you spend on them
•  How you arrived at this Site (for example, from a search engine or social media link) This information is used only to understand how visitors use the Site and to improve the experience. It is not used to identify you personally.

4. How I Use Your Information
I use the information I collect only for the following purposes:
•  To deliver the free resources you requested, including The Reclamation Series email series and The AUTHOR Experience
•  To respond to your inquiries, questions, and contact form submissions
•  To process purchases and deliver digital products you have bought
•  To schedule and confirm Reclamation Conversation calls via Calendly
•  To send you emails related to your purchase, your coaching engagement, or resources you have signed up for
•  To send you periodic updates, new offerings, or relevant content if you have opted in to my email list
•  To improve this Site and understand how visitors are using it I do not sell your personal information to anyone. I do not share your personal information with third parties for their marketing purposes. Ever.

5. Email Communications
When you sign up for The Reclamation Series, The AUTHOR Experience, or any other free resource on this Site, you are opting in to receive emails from me related to that resource and to my coaching and course offerings.I use a third-party email platform to deliver these communications. Your email address is stored securely within that platform and is used only to send you the content you signed up for and occasional relevant updates from me.You may unsubscribe from my email list at any time by clicking the unsubscribe link at the bottom of any email I send. Once you unsubscribe, I will stop sending you marketing emails. You may still receive transactional emails related to purchases you have made.

6. Third-Party Services I Use
In operating this Site and delivering my services, I use the following third-party platforms. Each has its own privacy policy governing how they handle your data: 

I am not responsible for the privacy practices of these third-party platforms. I encourage you to review their privacy policies directly.

7. Cookies
This Site may use cookies — small text files stored on your device — to improve your browsing experience and understand how visitors use the Site. Cookies do not contain personally identifying information.You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you disable cookies, some parts of this Site may not function as intended. Most web browsers accept cookies automatically but allow you to modify your browser settings to decline them.

8. How I Store and Protect Your Information
I take the protection of your personal information seriously. Your information is stored securely within the third-party platforms listed above, each of which maintains industry-standard security practices.While I take reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure. I cannot guarantee absolute security, but I am committed to using commercially reasonable means to protect your personal information.I retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law. If you would like your information removed from my records, please contact me at the email address listed in Section 2.

9. Coaching Confidentiality
Information shared during coaching sessions, intake forms, or private communications with Jacqueline Johnson-Collins is treated with strict confidentiality. This information is not shared with any third party without your explicit written consent, except as required by law.Please note that Jacqueline Johnson-Collins operates as a transformational coach, not as a licensed therapist in the context of coaching engagements. Coaching is not therapy and does not create a therapist-client relationship. If you are seeking clinical mental health services, please contact a licensed mental health professional in your area.

10. Children’s Privacy
This Site is intended for adults and is not directed at children under the age of 13. I do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information through this Site, please contact me immediately and I will take steps to remove that information.

11. Your Rights
Depending on where you live, you may have certain rights regarding your personal information, including:
•  The right to access the personal information I hold about you
•  The right to request correction of inaccurate personal information
•  The right to request deletion of your personal information
•  The right to unsubscribe from marketing communications at any time
•  The right to object to certain uses of your personal information To exercise any of these rights, please contact me at the email address listed in Section 2. I will respond to your request within a reasonable timeframe.

12. Links to External Websites
This Site may contain links to external websites, including thegetupprinciple.com, journeytoinnerpeace.online, and third-party platforms such as Payhip, Gumroad, and Calendly. I am not responsible for the privacy practices or content of those external sites. I encourage you to review the privacy policies of any external site you visit.

13. Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes in my practices, technology, legal requirements, or for other operational reasons. When I make changes, I will update the “Last Updated” date at the top of this page.I encourage you to review this Privacy Policy periodically to stay informed about how I am protecting your information. Your continued use of this Site after any changes constitutes your acceptance of the updated policy.

14. How to Contact Me
If you have any questions, concerns, or requests related to this Privacy Policy or the way I handle your personal information, please contact me: 

Jacqueline Johnson-Collins

Email: jacqueline@jacquelinejohnsoncollins.com 
Website: jacquelinejohnsoncollins.com 
I take all privacy inquiries seriously and will respond within 5 business days.